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Fix Your Bigpond Junk Mail Box
So, until Bigpond and our email program sort out their differences, you’ll need to follow these steps to get KLR emails back in your inbox:
1. Go to Telstra online and log in to the back end of your webmail - look in JUNK folder.
2. Once you are looking at your inbox, click on the ‘Settings’ icon in the top right-hand corner of your screen.
3. Select ‘Mail’ in the column menu on the left-hand side of your screen
4. Select ‘Safe Senders’ from the options that drop down below ‘Mail’ in the left-hand column menu
5. In the field to the left of ‘Add email address’, type in ‘23157@ontramail.com’ and click ‘+ Add’ which is beside the field you entered the email address into.
1. Go to Telstra online and log in to the back end of your webmail - look in JUNK folder.
2. Once you are looking at your inbox, click on the ‘Settings’ icon in the top right-hand corner of your screen.
3. Select ‘Mail’ in the column menu on the left-hand side of your screen
4. Select ‘Safe Senders’ from the options that drop down below ‘Mail’ in the left-hand column menu
5. In the field to the left of ‘Add email address’, type in ‘23157@ontramail.com’ and click ‘+ Add’ which is beside the field you entered the email address into.